Tenant Services

  • Make a Payment Button

    Make a Payment

    From deposits to rent payments, our online payment submission form makes payments to us quick and easy. Simply enter your card details, pay and go!

  • Tenancy Support Documents

    Tenancy Support Documents

    Here at Taylored Lets we would like you to enjoy a comfortable stay in the property. These documents provide useful information to ensure your stay runs smoothly with guidelines to looking after your property, renting in England and the protection of your deposit.

  • Report Maintenance Icon

    Report Maintenance

    Please call us immediately on 0191 447 1718 for any genuine emergency and we'll arrange urgent assistance. Outside of office hours the Taylored Lets voicemail will provide the mobile phone contact details for all members of the team on call at that time.

  • Customer Complaints

    Customer Complaints

    Here you can find our Customer Complaints Procedure.

  • Customer Satisfaction Survey

    Customer Satisfaction Survey

    We'd appreciate any feedback on your experiences with Taylored Lets.

  • FAQ's

    FAQ's

    Here you'll find the answers to our most frequently asked questions to help you throughout the lettings process.